Privacy Policy

Effective Date: October 26, 2026

Who We Are

beeholidaybuy is operated by Shenzhen Zhiwei Culture & Media Co., Ltd.

This Privacy Policy explains how we handle personal information in connection with www.beeholidaybuy.com, including when you browse our store, place an order, or contact us.

For privacy questions or requests, contact service@beeholidaybuy.com.

Information We Collect

Depending on how you interact with our store, we collect the following categories of information.

Information You Provide

• Your name, email address, and telephone number.
• Billing and delivery addresses.
• Order details, including purchased products and transaction information.
• Account information, if you create an account.
• Messages, return requests, and other information you provide to customer service.

Information Collected Through Website Technologies

Depending on the technologies active on our store and your privacy choices, we collect:

• IP address and approximate location inferred from it.
• Browser, device, and operating system information.
• Referral sources and advertising interaction information.
• Pages viewed and interactions with products, the shopping cart, and checkout.
• Cookie identifiers and similar online identifiers.

Payment Information

Payment information is processed by the payment providers available at checkout.

The payment-related information we receive depends on the provider and payment method used, and may include payment confirmation, transaction references, and limited billing details.

How We Use Personal Information

We use personal information to:

• Process orders and payments.
• Arrange shipping and delivery.
• Send order-related communications.
• Provide customer support.
• Handle cancellations, returns, exchanges, and refunds.
• Operate, maintain, and improve our store.
• Detect and prevent fraud, misuse, and security incidents.
• Measure store and advertising performance.
• Support relevant advertising where permitted.
• Meet legal, tax, accounting, and recordkeeping obligations.
• Establish, exercise, or defend legal claims.

Where applicable law requires a legal basis, we rely on performance of a contract, compliance with legal obligations, legitimate interests where appropriate, or consent, depending on the activity.

SHOPLINE and Other Service Providers

Our store uses SHOPLINE to support its operation.

We disclose personal information as necessary to service providers involved in operating our business, including our store platform, payment providers, delivery providers, technical support providers, and customer service providers.

The information disclosed depends on the service being provided and the information needed for that purpose.

Advertising Partners

We advertise through AppLovin and BIGO, and occasionally through Google, Meta/Facebook, and TikTok.

Depending on the advertising integrations active on our store and your privacy choices, these services may receive device identifiers, referral information, and website interaction data, including page views and purchase events.

This information may be used to measure advertising performance, attribute purchases to advertising campaigns, and support relevant advertising.

Advertising partners may combine information they receive with information collected through their own services, subject to their privacy policies and applicable law.

Cookies and Your Choices

Our store uses cookies and similar technologies for essential website functions, preferences, analytics, and advertising.

Essential technologies support functions such as the shopping cart, checkout, security, and remembering your privacy choices.

Where required by applicable law, we obtain your consent before activating non-essential cookies or similar tracking technologies.

You can accept, reject, or manage non-essential cookies through our cookie consent controls and change your choices later through the available cookie settings.

You can also manage or delete cookies through your browser settings. Disabling essential cookies may affect shopping cart and checkout functions.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Other Disclosures

We may disclose information where required by law, in response to a lawful request, or where reasonably necessary to protect rights, investigate fraud, or establish, exercise, or defend legal claims.

International Processing

We operate from China and use service providers that may process information in other countries.

As a result, your information may be transferred to or processed outside your country of residence, where privacy laws may differ.

Where applicable law requires safeguards for international transfers, we will use a legally recognized transfer mechanism or other applicable lawful basis for the transfer.

You may contact us for information about the safeguards relevant to your information.

How Long We Retain Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

When determining retention periods, we consider:

• Whether the information is needed to fulfill an order or provide support.
• Return, refund, warranty, and dispute-related needs.
• Security and fraud prevention requirements.
• Applicable legal, tax, accounting, and recordkeeping obligations.
• The nature and sensitivity of the information.

When information is no longer required, we delete or anonymize it, subject to applicable legal requirements and backup retention processes.

Information Security

We use reasonable technical and organizational measures designed to protect personal information.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Obtain a copy of certain information in a portable format.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of targeted advertising or processing that qualifies as a sale or sharing of personal information under applicable law.
• Appeal a decision about a privacy request, where that right applies.
• Lodge a complaint with a relevant data protection authority.

To submit a request, email service@beeholidaybuy.com.

We may need to verify your identity before completing a request. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

We will respond within the period required by applicable law. We will not discriminate against you for exercising your privacy rights.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Their handling of personal information is governed by their own privacy policies. Please review those policies before providing personal information.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

The latest version will be published on this page with its effective date.

Company: Shenzhen Zhiwei Culture & Media Co., Ltd.
Brand: beeholidaybuy
Email: service@beeholidaybuy.com
Phone: +86 15779278101

Address:

Unit 2007, Building B, Zhongzhi Times Plaza
No. 110 Donghuan 2nd Road, Fukang Community
Longhua Subdistrict, Longhua District
Shenzhen, Guangdong, 518109
China